Traders involved in a dispute with a consumer should find the following links and downloads of great assistance when dealing with issues relating to Consumer law and for further information and advice when dealing with complaints relating to the Consumers Rights Act 2015, Consumer Protection from Unfair Trading etc.
There are also links to business advisory information such as Law Guidance for Dealerships, Used Car Sales, Vehicle Service & Repair Car Traders Video Guide etc
Useful Downloads
Motor Vehicle Servicing and Repairs, Business Companion
Used Car Sales, Business Companion
Car Traders and Consumer Law - Guidance for Dealerships
Consumer Protection from Unfair Trading, Business Companion
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